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STORE POLICY
CUSTOMER CARE
This policy explains how orders are shipped by Luxe & Loom.
1. Global Shipping
We ship worldwide.
2. Delivery Time
5–25 business days on average (customs/remote areas may take longer).
3. Processing
Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.
4. Tracking
Tracking number and carrier info sent by email once dispatched.
5. Customs/Duties
Customers are responsible for local duties/taxes.
6. Failed Deliveries
Incorrect/incomplete addresses that cause returns require reshipping fees.
7. Delays
Luxe & Loom is not responsible for customs or carrier delays.
8. Support
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments
Payment Methods
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